Pallet Manufacturing & Distribution
How a pallet manufacturing and distribution business automated 80–90% of their order-to-invoice process, recovering an estimated 65 hours per week with 4 specialised AI workflows.
What this manufacturer was dealing with before AI.
The team was spending the majority of their working week on repetitive administrative tasks that followed the same patterns every time. These weren't complex decisions requiring human judgement. They were predictable, rule-based processes that happened to consume significant hours.
Manual Order Processing
30+ hours per week capturing orders from phone and email, validating against accounting software, and creating structured records. Each order took 30+ minutes.
Transport & Route Chaos
20+ hours per week on truck capacity matching, route planning, and delivery coordination with no automated scheduling.
HR Bottleneck
150+ job applications requiring manual screening. 5+ hours per week just filtering candidates before interviews could be scheduled.
What the AI Roadmap uncovered.
We started with a 2-week process audit. Mapped every repeatable workflow, timed them, and quantified the cost. We spoke to the people doing the work, not just management.
The audit revealed an estimated 3,380 hrs/yr being consumed by processes that followed predictable patterns. These were the same steps, executed the same way, hundreds of times per month.
The estimated potential: $188K+ /yr in estimated annual savings by automating the highest-impact workflows first.
4 AI workflows. Built from their SOPs.
Each workflow was designed from the team's actual standard operating procedures. Connected to their existing tools. Human checkpoints at every critical decision point. Nothing goes out without approval.
Order Management & Processing
AI captures orders from phone and email, validates against Xero, creates structured records. Estimated 30+ minutes per order reduced to under 2 minutes.
Transport Management & Route Optimisation
Automated truck capacity matching, route optimisation, and digital delivery dockets with signature capture.
Supplier Pickup Route Coordination
Pings suppliers on delivery routes for return-trip pickups, maximising truck utilisation and reducing empty runs.
HR Pre-Screening & Interview Automation
AI screens 150+ applications, ranks candidates by fit, and enables self-booking interviews. Estimated 5+ hours per week recovered.
Xero 
Email 
Google Sheets 
Calendar Estimated impact across the business.
With 4 AI workflows deployed, the team now spends their time on work that actually moves the business forward. The AI handles the repetitive execution. The team reviews and approves.
Nothing goes out without a human checkpoint. The system runs inside the tools they already use. No rip-and-replace, no retraining, no disruption to existing operations.
These are estimated figures based on the workflows deployed. Individual results vary depending on team size, volume, and adoption patterns.
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