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The Entourage AI

ABOUT US AI That Works

Most AI projects fail. We build the ones that don't. We're workflow engineers who build production systems. Not prototypes, not demos, not reports.

The Entourage AI team at a workshop
Jack Delosa presenting to business owners

Why most AI projects fail.

The market is full of tools, consultants, and promises. But results remain elusive for most businesses.

Generic Tools

Off-the-shelf doesn't work.

Generic automation tools require your business to adapt to them. They don't understand your SOPs, edge cases, or approval flows.

80% of AI projects fail
Consultants

Strategy without execution.

Most consultants hand you a report and leave. You're stuck figuring out how to actually implement their recommendations.

$50k+ wasted on shelf-ware
In-House

Building takes too long.

Hiring and managing AI engineers is expensive and slow. By the time you build, requirements have changed.

12+ months to build in-house

How we're different.

We're not a tool vendor, a consulting firm, or a body shop. We're workflow engineers who own outcomes.

Production-Grade

Built for live operations.

We don't build demos. Every workflow is production-ready with monitoring, error handling, and documentation.

99.9% uptime target
Custom to You

Mapped to your SOPs.

We document how you actually work, including edge cases, then build workflows that match your reality.

0 cookie-cutter templates
Outcome-Focused

Measured by results.

We track hours saved, errors prevented, and ROI delivered. If it doesn't produce results, we fix it.

$85k avg. annual savings

What we believe.

These aren't just words on a wall. They guide every decision we make.

Reliability Over Hype

We build for production, not demos. Every workflow is designed to run for years, not weeks.

Outcomes Over Activity

We measure success by hours saved and ROI delivered, not by features shipped or meetings held.

Clarity Over Complexity

We explain what we do in plain language. No jargon, no black boxes, no magic.

Partnership Over Transactions

We're building long-term relationships, not chasing quick wins. Your success is our success.

The team.

We're operators who build for operators. Every team member has run real operations. We understand your problems because we've had them too.

Mac Sweeny

Mac Sweeny

Cofounder & Director

$50M+ automation value delivered. Built and scaled operations teams across construction, trades, and professional services before cofounding The Entourage AI.

Jack Delosa

Jack Delosa

Cofounder & Director

Founder of The Entourage, Australia's largest business coaching company. Brings decades of experience scaling businesses from $5M to $100M+.

Ryan Terrey

Ryan Terrey

General Manager

Oversees operations, strategy, and growth across the business. Ensures every client engagement delivers measurable results.

Dan Hutchins

Dan Hutchins

AI Solutions Manager

$100M+ revenue generated. Leads the technical architecture behind every client build, turning complex workflows into production AI systems.

Ben Trottier

Ben Trottier

Head of Client Relations

$15M+ personal sales, two 7-figure exits. Understands what operators actually need and makes sure every client gets exactly that.

Zac Wagner

Zac Wagner

AI Solutions Engineer

Multi-region infrastructure, zero-downtime deployments. Keeps every AI Dashboard running at production scale.

Setayish Abdi

Setayish Abdi

Head of Marketing

Automated AI trend monitoring. Builds the marketing systems and content engine that drives growth.

Scott Maher

Scott Maher

AI Solutions Engineer

AI estimator tools across industries. Builds the data pipelines and application layers that power AI Dashboards.

Fabio Liesching

Fabio Liesching

AI Solutions Engineer

Hundreds of concurrent users served. Designs modular backend services and client-facing platforms that handle real production traffic.

Rey Permale

Rey Permale

AI Solutions Engineer

Multi-industry dashboard specialist. Builds the AI agent workflows and dashboard interfaces clients interact with daily.

Ryan Blinco

Ryan Blinco

AI Solutions Engineer

Automation infrastructure specialist. Develops the AI agents at the core of every dashboard.

YS

Yunus Surtie

AI Strategist

Specialises in creating AI adoption strategies for SMBs. Helps businesses identify the highest-ROI automation opportunities.

Explore our services

End-to-end AI workflow solutions designed for growing businesses.

READY TO AUTOMATE REAL WORK?

Best fit: Ops-heavy teams $5M–$100M, reliability-first. Not for: DIY tinkering, hype chasing, cheapest vendor.

Roadmap-first. Outcome-owned. Built for live operations.