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01 / How we work
Our engagement model

From audit to live workflows.
One continuous engagement.

Every client follows the same three steps. Roadmap first, then we build the dashboard, then we keep it running. No mix-and-match, no choosing between packages. One journey, one outcome.

02 / At scale
Operations executed by The Entourage AI · and counting
1,116,529
$35M+
savings identified
91%
auto-resolve rate
$549K
saved / client / yr
12-20 wk
first workflow live
24/7
monitored
03 / The journey

Three steps. Same outcome every time.

Most clients start with the free Roadmap, ship their first Dashboard build, then stay on Accelerator. You don't pick between them. You move through them.

04 / FAQ
Things operators ask

Questions on the call.

If your question is not here, ask it on the roadmap call.

What is an AI Dashboard?
A custom software platform we build for your business. It runs your actual SOPs (quoting, scheduling, invoice reconciliation) automatically. Your team logs in daily, reviews what the AI did, and approves it before anything is executed. The opposite of background scripts you never see.
How long until we see ROI?
First workflow goes live in 12 to 20 weeks. Most clients see measurable savings from week one of launch. Full ROI typically within 12 months. Typical per-workflow savings: $40K to $62K per year.
What does 'human-in-the-loop' actually mean?
Every workflow has explicit checkpoints. The dashboard does the work (drafting, matching, coding, routing). A human approves anything risky or ambiguous. You stay in control of every consequential decision.
Will this replace anyone on my team?
No. The dashboard handles the process work: the data entry, the chasing, the matching. Your team gets their afternoons back to do the relationship and judgment work that needs them. Most clients reallocate. None have laid off.
What integrations do you support?
API-first. Common ones: Xero, MYOB, Procore, ServiceM8, SimPRO, AroFlo, QuickBooks, Salesforce, HubSpot, Outlook, Gmail, Slack, Sharepoint. If your software lacks an API, we have proprietary methods to interact with it.
What if it breaks at midnight?
We watch every workflow 24/7 with automatic alerts. If something breaks on a Friday at midnight, we fix it before your team walks in on Monday. That is what the Accelerator retainer covers.
Who owns the code and data?
You do. 100% of the code, data, prompts and logic from day one. Everything lives in a GitHub repository you control. Data stays in Australian data centres. No vendor lock-in.
How is this different from Zapier or n8n?
Those tools are great for templates. We build production-grade custom dashboards mapped to your SOPs, with monitoring, error handling and human checkpoints. It is the difference between flat-pack and a builder.
What about data security?
Encryption in transit and at rest, audit logs on every action, SOC 2-compatible architecture. We never train models on your data. Compliance docs available on request.
Can we start small?
Yes, and we recommend it. Most clients start with the Roadmap (free), ship one Dashboard workflow, then expand. Build trust with one win before scaling across the org.
05 / Get started
Free 30-minute session

Map the workflow. Then build the dashboard.

30 minutes. Zero obligation. You walk away with a costed AI Dashboard blueprint regardless of whether we work together.